The National Audit Office (NAO) said water companies in England and
Wales had benefited from tax cuts and cheaper finance costs over the
past five years.
However, customers' bills had not fallen because
Ofwat had not properly "balanced the risks" between water companies and
consumers, the NAO said.
water company |
Ofwat rejected criticism of its price control regime.
The NAO estimated
that between 2010 and 2015, water companies gained £410m from lower
corporation tax rates and a further £840m from lower than expected
interest payments.
Over the same period the companies absorbed
costs and provided water bill discounts worth up to £435m, leaving them
with a net gain of £800m.
'Certainty'
The
watchdog said Ofwat's price cap was weighted too heavily in favour of
the companies and had not achieved proper value for money.
Ofwat chief executive Cathryn Ross said its approach had given customers "certainty about the cost of their water bills".
She told Radio 4's Today programme it would not have been right to pass on to customers the risk of changes in financing costs.
"What
that would have meant was that had interest rates gone up between 2009
and 2014, that amount of money would have gone straight on customers'
bills. I don't think that was the right thing to do," Ms Ross said.
The
regulator had also rejected requests from water companies to raise
bills when faced with higher than expected costs. "There are swings and
roundabouts here," she said.
Water prices will fall by 5% in real terms over the next five years, Ofwat said earlier this year.
Bills have risen by 40% in real terms since privatisation in 1989, with the biggest rises coming between 1990 and 1995.
Water bills accounted for about 2.3% of average household spending in 2013 and more than 5% for the poorest households.
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