The UK's biggest payday lender -
Wonga - saw its losses double last year as tougher regulation in the
industry continued to bite.

The short-term lender saw pre-tax losses grow from £38.1m in 2014 to £80.2m last year.
It has overhauled the way it assesses applications for credit, and extended the repayment term for some loans.
However, it suggested 2016 would be a "turning point"
in its financial performance.
The
company, along with other payday lenders, faces tougher rules from the
regulator, the Financial Conduct Authority (FCA), which has ruled that
customers must go through stricter affordability checks.
The
regulator's main weapon is a cap on the cost of payday loans of 0.8% of
the amount borrowed per day, which came into force in January 2015.
Image shift
After a period of rapid growth, Wonga and much of the payday loan
industry were criticised by debt charities and MPs for lending to people
who could not afford to repay these loans.
Many companies
received fines from the regulator, including Wonga which had to
apologise and compensate customers for the use of letters from fake
legal firms, as well as write off millions of pounds worth of unsuitable
loans.
In
mid-2013, the Archbishop of Canterbury, Justin Welby, said he wanted to
"compete Wonga out of existence", through credit unions.
For its
part, Wonga said it had now overhauled the way it operated "ensuring all
lending is responsible and affordable". Last year, it aimed to change
its reputation and steer clear of the young and vulnerable with TV
adverts that swapped its controversial puppets for "hard-working dinner
ladies and mums".
The more controlled levels of lending have resulted in the default rate on UK loans falling from 6.6% to 2.8%.
Wonga
said the stricter affordability checks, the cap imposed by the
regulator, and the cost of a rigorous authorisation process from the FCA
had all added to its costs.
The company also operates outside the
UK, in countries such as Poland and South Africa, but the losses were
primarily the result of the UK business, the lender said.
It expects to record a loss this year, but return to profit in 2017.
"We
continued to focus on changing our culture to ensure customers are at
the heart of our business, while strengthening our financial position,"
said chairman Andy Haste, who joined in 2014, having been chief
executive of insurer RSA.





No comments:
Post a Comment