I’ve been told numerous times that I am
very likable and I have seen this for myself too. Somehow, I just seem
to obtain the favour of those around me; from bosses to teachers, to
friends to colleagues.
I remember leaving my last job and there was a
send off gathering where each co-worker was asked to say what they
thought about me. I got comments like: “He’s a politician”; “He’s in
everybody’s camp”; “No, he’s smart and diplomatic. He knows how to
please everybody and stay close to key people”.
I had no idea that they saw me this way.
I knew that I was in everybody’s ‘camp’ so to say, and that (almost)
everyone liked me but I did not know that people thought I was using
some technique to achieve this because I certainly wasn’t –I was just
being ‘myself’, or so I thought.
This trend of likability has followed me
throughout. For a long time, I dismissed it as fate –that some people
are just more liked than others. Perhaps it had to do with their looks
and general demeanour –until I read Dale Carnegie’s “How to Win Friends and Influence People”. In one of the parts of this book, he discussed six principles to apply to get people to like you.
I was shocked to find out that I had
been applying these principles, unintentionally, all these years. If
there were ever any techniques to employ to get people to like you, it
would be these ones! They are natural and, in my opinion, how everyone
should act anyway.
Let’s look at them and see if you use them already or if you should start using them today, as it is never too late to start!
Be Genuinely Interested in Other People
I’m almost creepy in this aspect. Sometimes without even formally meeting someone, I take interest in them and observe them from afar. Should I overhear their name, it is straight to Facebook or Linkedin to see what their interests are, who they are friends with `and other information that social media provide. When I eventually get to meet them formally, there’s an immediate connection because the interest has been there, and built up, for a while before meeting.
I’m almost creepy in this aspect. Sometimes without even formally meeting someone, I take interest in them and observe them from afar. Should I overhear their name, it is straight to Facebook or Linkedin to see what their interests are, who they are friends with `and other information that social media provide. When I eventually get to meet them formally, there’s an immediate connection because the interest has been there, and built up, for a while before meeting.
This may be stalking, so I won’t advise
you to start monitoring people’s online activities without meeting them
in person. But I would advise you to take interest in people; want to
get to know people, show genuine interest and be curious about wanting
to know them more. This is why we love dogs; they jump out of their
skins when they meet us (the friendly ones at least) and we all fall for
that! They are man’s best friend simply because they show genuine
interest in us.
Smile
This one I do perhaps too much of. I was once told by a manager, when I was leaving his department for another, not to smile too much when I get there so that they wouldn’t think I was weak. As funny as it sounds, I think this is one of the reasons most people don’t smile. In boarding school, we were taught not to smile too much so that our “juniors” would ‘respect’ us. When you got into a clique of friends, the culture was not to smile so that you all appear as “bad guys”.
This one I do perhaps too much of. I was once told by a manager, when I was leaving his department for another, not to smile too much when I get there so that they wouldn’t think I was weak. As funny as it sounds, I think this is one of the reasons most people don’t smile. In boarding school, we were taught not to smile too much so that our “juniors” would ‘respect’ us. When you got into a clique of friends, the culture was not to smile so that you all appear as “bad guys”.
I think this is silly! I have smiled my
way to better grades, promotions, terrific customer service experiences,
and even out of trouble. People are disarmed by a smile. When a baby
looks up to you and smiles, your heart melts. Those baby smiles have
started many conversations in many public and awkwardly-silent places,
and have won more friends for mothers than they could have probably made
themselves.
When people see you smile (especially
most of the time) they imagine you to have a very good attitude; and who
doesn’t want to be around positive people? Smile and say hello to
people you walk past on the streets, to your colleagues at work, your
classmates in school and even to the people in your home –where charity
starts! A smile wins people over and even if it doesn’t, it at least
brightens their day somehow.
Remember People’s Names
Carnegie says here to “remember that a person’s name is
to that person the sweetest and most important sound in any language”.
We all know how it irritates us deep down when someone we have
previously met refers to us as “chairman” or “chief” or just a long
“heyyyy!” especially when we can remember their own names. Some people
even give the excuse “I’m not good with names”, which then makes them
appear impolite.
This one is tough to practice because it
is so easy to forget people’s names even the very second after it’s
told. I try to make relationships between people’s names and something
familiar so that I won’t forget.
I met a guy for the second time while
taking my daily walk. He was standing at the same spot, having a smoke
and had greeted me enthusiastically once again, so I asked his name. He
said “Bruce” and I thought of Bruce Wayne, Batman and Gotham City. The
next day while walking, as I was approaching his usual spot, I realized
I had forgotten his name. I started racking my brains and just before I
got to him I thought: Gotham City… Batman… “Bruce!” I hailed him, and
you should have seen the big smile on his face and a doubled enthusiasm
in his greeting.
Be a Good Listener. Encourage Others to Talk about Themselves
I don’t like to talk much, so when I get around people I encourage them to talk about themselves. I’m like an examiner: “You spent your holiday in England last year. Discuss”. The trick is to ask people open-ended questions that get them talking about themselves. If a person’s name is to them the sweetest and most important sound in any language, then the best conversation anyone can have is one about them. People love to talk about themselves, it is just human nature. We are selfish beings. The wise person recognizes this and uses it as an asset to win friends and influence people. Once you give people the chance to talk about themselves, they would love you for it and will always want to come around you so you could give them more of such chances.
I don’t like to talk much, so when I get around people I encourage them to talk about themselves. I’m like an examiner: “You spent your holiday in England last year. Discuss”. The trick is to ask people open-ended questions that get them talking about themselves. If a person’s name is to them the sweetest and most important sound in any language, then the best conversation anyone can have is one about them. People love to talk about themselves, it is just human nature. We are selfish beings. The wise person recognizes this and uses it as an asset to win friends and influence people. Once you give people the chance to talk about themselves, they would love you for it and will always want to come around you so you could give them more of such chances.
To apply this principle effectively, we
have to overcome the temptation to chip in and relate the story back to
us so that we get our own turn to talk about ourselves. We have to
listen with the intent to understand and not with the intent to reply.
Talk In Terms of the Other Person’s Interests
This goes along with encouraging people to talk about themselves. “A person’s toothache means more to that person than a famine in China which kills a million people. A boil on one’s neck interests one more than forty earthquakes in Africa”. Once you find out people’s interests from starting conversations with them and asking open-ended questions, change the theme of your conversation to whatever interests that person.
This goes along with encouraging people to talk about themselves. “A person’s toothache means more to that person than a famine in China which kills a million people. A boil on one’s neck interests one more than forty earthquakes in Africa”. Once you find out people’s interests from starting conversations with them and asking open-ended questions, change the theme of your conversation to whatever interests that person.
Facebook-stalking could help you out
here too, as you already have an idea of their interests and so you can
lead your conversations along those directions. But hey, don’t quote me
anywhere!
Make the Other Person Feel Important- And Do It Sincerely
This is where I struggle because, like most guys, I have a huge ego. I like to feel important and sound and look smart. It is quite difficult for me to pay people compliments and when I do, I don’t feel I’m doing it sincerely. I admire people who do this effortlessly –they hail you, they acknowledge your contributions in projects, they call you ‘smart’ when you provide them with answers to questions they ask you. These people go far in life. They get what they want easily because they are able to make who can give it to them feel important.
This is where I struggle because, like most guys, I have a huge ego. I like to feel important and sound and look smart. It is quite difficult for me to pay people compliments and when I do, I don’t feel I’m doing it sincerely. I admire people who do this effortlessly –they hail you, they acknowledge your contributions in projects, they call you ‘smart’ when you provide them with answers to questions they ask you. These people go far in life. They get what they want easily because they are able to make who can give it to them feel important.
This is an area I am currently working
on. It doesn’t quite come naturally to me like the rest of the
principles so I am constantly pushing myself to appreciate people here,
pay a compliment there and eventually go about lifting people’s spirits
and making them feel good about themselves.
I can definitely tell you that these
principles work. Not only do the real-life examples in the book do a
good job of showing this, I have been applying them in my life
unintentionally and have had huge results! Now, I invite you to join
me as we get intentional in applying these principles so that we can win
more friends and influence more people!
Photo Credit: Juliengrondin | Dreamstime.com
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