Centrica reported a 261,000 fall in residential accounts to 14.2
million since January, some of which was due to fixed-term contracts
ending.
It also said warmer than expected weather had hit energy consumption.
The firm also criticised a government proposal to cap energy prices, warning that it could lead to higher bills.
The Conservative Party has pledged to cap prices if it wins the general election on 8 June.
"Centrica
does not believe in any form of price regulation. Evidence from other
countries would suggest this will lead to reduced competition and
choice, and potentially higher average prices," it said in a trading
update on Monday.
"We have had a regular and constructive dialogue
with the Government and have proposed alternative ways to improve the
market further and address their concerns, without resorting to price
regulation."
Centrica remains the UK's biggest domestic energy supplier.
The
company said it expected to cut 1,500 jobs this year and generate cost
savings of £250m in addition to the £384m it reported in the previous
year.
Chief executive Iain Conn will face shareholders at the
company's annual meeting on Monday. Some are angry that his pay rose by
about 40% to £4.1m last year.
British Gas said in February that it
would freeze its gas and electricity prices until August, in contrast
to the likes of Scottish Power, Npower and EDF Energy, which all
announced higher tariffs.
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