MOUNTAIN VIEW, Calif. — Google's mission is to steer people to the
information they need in their daily lives. One crucial area the
Internet giant says could use some work: Jobs.
So Google is
launching a new initiative, Google for Jobs, that includes a feature in
search that collects and organizes millions of job postings from all
over the web to make them easier for job seekers to find.
In
coming weeks, a Google search for a cashier job in Des Moines or a
software engineering gig in Boise will pop up job openings at the top of
search results. With Google for Jobs, job hunters will be able to
explore the listings across experience and wage levels by
industry, category and location, refining these searches to find full or
part-time roles or accessibility to public transportation.
Google
is determined to crack the code on matching available jobs with the
right candidates, CEO Sundar Pichai said during his keynote address
Wednesday at Google's annual I/O conference for software developers
here.
"The challenge of connecting job seekers to better
information on job availability is like many search challenges we’ve
solved in the past," he said.
Pichai says he hopes Google's new
job search function will surface new opportunities for job seekers who
often don't know there's a job opening "right next door."
Google is the latest Silicon Valley company to announce an effort to
boost American jobs after President Donald Trump's call to put America
first. The aggressive push into jobs could help Google attract even more
employment-related advertising. Already, it's expected to pull in
three-quarters of search ad spending in the U.S. this year, according to
research firm eMarketer.
It's also another example of the
consumer-centric company's dive into the corporate sector as it hunts
for new revenue sources beyond advertising.
Anytime an 800-pound
gorilla like Google enters a market, it sends shudders through
the established players in the targeted industry. Google's leap into
travel search was a game changer for the travel booking industry. In job
search, the heavyweight is Indeed, which says it's the largest job
search engine, with more than 20 million job postings and 200 million
unique visitors a month.
"We are happy to see that 13 years after Indeed launched, Google has
woken up to the fact that searching for jobs is one of the most
important searches in anyone’s life," Indeed President Chris Hyams told
USA TODAY.
Other job-search companies — such as Monster and
CareerBuilder — are partnering with Google, an unusual amount of
cooperation from its competitors.
Google scours the
web, pulling from a broad cross-section of job listings, including from
Glassdoor, Facebook, LinkedIn and ZipRecruiter. The aim is to "increase
the efficiency of job matching," said Nick Zakrasek, a product manager
for Google search, who gave USA TODAY a first look at the new search
results job seekers will soon see.
Job seekers who find a listing via Google search are then taken to the company or job-search site listing, where they can apply.
Google for Jobs could prove useful to Americans whose economic
anxiety is growing despite low unemployment rates, as more jobs are
being displaced by technological advances, increased automation and
spreading globalization. Google is very much a part of those advances:
It's charting an artificial intelligence-powered future that promises to
radically transform how people earn a living in the years ahead.
"Google’s
always looking at new things it can do with the skill set it has, and
particularly ways it can get deeper into search and deeper into
enterprises," said Jan Dawson, chief analyst with Jackdaw Research.
"Jobs is a good fit for both of those, where it can provide a custom or
deep search function for job listings on the consumer side and also
offer businesses a system to hire workers on the enterprise side."
For
employers, identifying the right candidates can be daunting, with
nearly half of U.S. companies saying they face challenges in filling
open positions.
On the employer front with Google for Jobs, Google
is selling artificial intelligence and search technology to
companies to make make it easier for them to find qualified recruits on
their websites and job boards, Pichai says.
In November, Google
launched a piece of that technology — Clouds Jobs API, which employers
access through Google Cloud. The pilot program with FedEx, Johnson &
Johnson, Health South and CareerBuilder is being expanded to include
more than 30 employers, job boards and staffing agencies, he said.
"It’s
still early days, but we've seen promising results," Pichai said. For
example, since using the Cloud Jobs API, Johnson & Johnson has found
that 18% of job seekers are more likely to apply for a job on the
company's career site, he said.
Some Google competitors in job search says the launch of Google for Jobs will help their own job listings businesses.
Facebook
says it launched its own jobs feature to ease the strain of job
searches on its nearly 2 billion users. "This partnership with Google
helps us accomplish that goal," Facebook product manager Gaurav Dosi
said in a statement.
Google for Jobs is good for the American
economy and "has the potential to radically improve discovery of the
millions of jobs on LinkedIn," Dan Shapero, vice president of careers
and talent at LinkedIn, said in a statement.
Frustrations
For many job seekers, applying
for jobs online can feel like tossing a resume into a
fathomless digital abyss. Google says millions of people each day start
their hunt for jobs on its search engine. But finding the right job can
be a lot trickier than Googling the next movie times.
Job posts
are notoriously hard for search engines to classify because of the wide
range of keywords used to describe job functions and inconsistency
across industries and organizations in job titles. And many people have
very specific requirements for the job they are seeking, such as
location, accessibility to public transit and special skills.
"It's
something we see in the search logs. We see signs of our users being
frustrated and being stressed while they're doing job seeking queries,"
he said.
How it works
For example, when
conducting a search for sales jobs in Raleigh, North Carolina,
openings will soon begin to appear at the top of results.
A job
seeker can narrow the search by applying filters, such as jobs posted in
the last three days, entry level versus management roles, full-time
roles versus part-time, and roles in a particular industry such as
retail. Once a job seeker spots something promising, they can click
through to the website where the listing is hosted and apply there.
The
goal for Google is to provide a comprehensive set of job postings that
include blue-collar and white-collar positions, Zakrasek said. Google
will also be able to point job seekers to jobs that have typically been
much harder to search for and classify such as retail and service jobs.
He
recently received a thank you note from the brother of a Google
engineer who found a job using the feature while it was being tested.
"This
guy had done computer repair, which means opening a computer box and
fiddling with the wiring. It's kind of a dying job in this day and age
and he had had trouble finding work," says Zakrasek. With Google for
Jobs, "he was able to find a position he hadn't seen anywhere else."
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