Do you know that NCC’s strive for regulatory excellence and operational efficiency in the telecom industry is non-negotiable?#performancehouse #YearofTelecomConsumer
Successful
organizations place strategy at the center of the management process,
providing a framework for prioritizing programs and projects,
facilitating the achievement of organizational goals and objectives,
monitoring progress regularly, ensuring optimal use of resources through
a focus on key priorities, and ensuring that the important things are
measured thus enhancing efficiency, effectiveness and productivity.
A Strategic Management Plan (SMP) is a document used to communicate
within the organization the organization's goals, set priorities, focus
energy, configure resources, strengthen operations, ensure that
employees and other stakeholders are working toward common goals,
establish agreement around intended outcomes/results, and assess and
adjust the organization's direction in response to a changing
environment. The Plan is what will drive the comprehensive collection of
ongoing activities and processes that the organizations will use to
systematically coordinate and align resources and actions with mission,
vision and strategy. It is intended to transform the organization's
management and operations into a system that provides strategic
performance feedback to decision making and enables the plan to evolve
and grow as requirements and other circumstances change.
Consequently, formal strategic planning, with the development of a
Strategic Management Plan, was introduced and adopted by the NCC in the
year 2002 as the main driver of its service delivery process. Its first
plan, a five-year plan (2003-2007), was later adjusted to a three-year
plan (2004-2006). This adjustment was informed by the level of dynamism
with which events were unfolding in the Nigerian telecommunication
space. The plan continued to undergo several modifications and revisions
up to its termination in 2009. In 2012, the Commission engaged Messrs
PriceWaterhouseCoopers and RoseQueen to assist with the development of a
new 5-year Strategic Management Plan (SMP) for the period 2014-2018 to
provide the roadmap to the future.
The NCC SMP 2014 - 2018
The NCC Strategic Management Plan 2014-2018 is based around the
scenario of building a custom house, otherwise technically referred to
as a 'Performance House.' As
the designation suggests, it is with a roof, ceiling, pillars, floor
layers and foundation. In other words, it captures a graphical
representation of the main focus areas, strategic themes, pillars of
excellence used to direct staff effort towards accomplishing the mission
and vision of the Commission. Each focal area or strategic theme has
desired outcome for the focus of the strategy. Hence, five (5)
fundamental components of the SMP 2014-2018 articulate the trajectory of
the Commission’s voyage towards the actualisation of its mission and
vision within the period of the plan.
These fundamental components of the SMP 2014-2018 are:
- Mission and Vision - (The Roof)
- Overarching Strategic Results - (The Ceiling)
- Strategic Themes - (The Pillars)
- Performance Perspective - (The Floor Layers)
- Core Values, guiding principles and leadership engagement - (The Foundation)
To learn more about the NCC's SMP 2014 - 2018, click the following link to download;
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