Apply: Google Sales & Account Management Ann Arbor, MI, United States

Note: By applying to this position your application is automatically submitted to the following locations: Ann Arbor, MI, USA; Mountain View, CA, USA

Due to business needs, we are prioritizing candidates that are available to start in March of 2018.

 

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using

your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In Small Business Sales, we believe there is both a science and an art to sales, and that sales at scale drives value for both our clients and Google. We help clients grow their business in a profitable manner by optimizing account performance and growing their AdWords investment. In this role, you will gain knowledge of the online advertising industry, while developing strong sales, communication, and analytical capabilities. This will allow you to work with and influence both internal and external stakeholders to drive positive impact for our organization and clients.

You are the frontline of Google’s client-facing teams and will be responsible for a book of business and the business targets that come with it. The majority of your time will be spent on the phone consulting with clients of all sizes and types, advising them on tailored solutions on how to get the best return on their AdWords investment. You will use your problem solving, sales, and objection handling skills to get the job done in a fast-paced, high-performing environment.

When our millions of advertisers and publishers are happy, so are we! Our Google Marketing Solutions (GMS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Deliver against assigned quarterly quotas, while prioritizing and delivering outstanding customer sales experience to grow our customers’ business.
• Conduct frequent phone consultations with clients to advise them on how to get the best return on their AdWords investment.
• Implement creative ways to improve our customer relationships, tailor and share online marketing strategy suggestions and promote other Google products.
• Communicate with customers proactively.
• Establish relationships via cold-calling or e-mail marketing and deliver a full consultative experience by following up with consistent educational communications.

Qualifications

Minimum qualifications:

• BA/BS degree or equivalent practical experience.
• 1 year of work experience in sales, account management, customer support, marketing or consulting.
• Individuals applying for this position will not be eligible for immigration sponsorship.

Preferred qualifications:

• Experience or internships in sales, customer support, account management, marketing or consulting.
• Interest in working against an assigned quota and driving sustainable growth.
• Creative problem solving skills to drive efficiency and improve a customer's return of investment.
• Proven ability to influence stakeholders internally and externally to deliver impact.
• Proactive, independent worker with the demonstrated capacity to lead, motivate and work well with others.
• Familiarity with AdWords and online advertising.

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At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

 

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

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