So-called "robo-advice" has resulted
in hundreds of job cuts at Royal Bank of Scotland (RBS), just as the
regulator gave its blessing to the technology.
RBS is cutting the jobs of 220 face-to-face advisers, as it switches customers to an automated online service.
It said personalised advice would now only be offered to customers with more than £250,000 to invest.
However, the Financial Conduct Authority (FCA) said such services could make financial advice cheaper.
