It is impossible to overstate how much we rely on written words to get
what we want. Are you making your writing as powerful as possible?
By improving your writing, you will change the arc of your career. You
can literally double or triple your salary, because effective leaders get paid
much more than "muddled thinkers."
Your first reaction may be to doubt my salary claim, but let's start
with your resume. A well-written one can be the difference between a big job and
a dead-end one. Now consider what you do for a living... effective writing can
make a huge difference. For example, a researcher who can write effectively
might get five or even ten times as many grants over the course of her career.
If you are an up-and-coming leader, the ability to use words to
motivate others can easily double your rate of advancement. We all know people
who are obviously intelligent, but just can't seem to consistently offer a
series of actionable recommendations. Such people aren't worth nearly as much
as their colleagues who communicate with clarity.
Print out this "business writing cheat sheet" and use it
whenever you have to create a powerful document... even if it is just a short
email:
1.) Have a repeatable message. Most of the stuff you read has no clear
message, which makes it nearly impossible to repeat. In our digital age, being
easily repeated is the difference between fame and forgotten.
To give you one example, search engines put clear and focused pieces
much higher than random and rambling ones; this fact impacts all business
writing, even pieces that will never be posted online.
Creating repeatable messages is one thing it takes to deliver on the
premise of my headline. In most companies, it takes more than one person's agreement
to double your salary. The people who control your fate must be able to easily
grasp both your messages as well as the value you add.
Ask yourself: why am I writing this piece? What do I want the reader to
learn? Even more importantly, what do I want the reader to do after reading
what I wrote?
2.) Know your audience. If you write everything in the same style, you are
- sorry - an ineffective writer. You must adapt your style and approach to
match the needs of the people you wish to influence.
The odds are that your boss doesn't think like your subordinates, or
your friends. The people in Accounting don't think like the people in
Marketing.
Some of us like facts and figures, others crave stories.To get a
message into someone's brain, you have to package it in a form they can
process. For some people, that means using 100 words or less; for others, it
means including three pages of support materials.
Ask yourself: who is going to read this, and how do they think? To get
a clue, re-read anything they have sent to you.
3.) Be powerful, not passive. Powerful professionals DO things; they don't
sit passively while others take action. But huge numbers of professionals write
in the passive tense, like this:
After careful consideration, our department's new operating policy was
approved this morning by the management team.
What a lousy way to try to get others excited. Far better to write:
We just created five simple principles to make daily life in our
department easier and simpler.
Whenever you write, show people how and why to take action. Demonstrate
that you are doing the same. Empower others. Get them moving ahead.
4.) Use examples. Without examples, your words are little more than
abstract thoughts, and most people ignore abstract thoughts. There are good
reasons for this; we all have daily pressures, and if you don't know how to
implement an idea, it isn't useful to you.
Examples show readers how to implement your ideas.
If you are suggesting that your boss approve a new expense, tell him or
her why the expense is such a good investment and give examples of how it will
support your group's goals.
Every year in my town, the Board of Education fights for more money
from the Board of Finance. And every year, concerned parents stand up and give
heartfelt examples of how children will be hurt if the school budget is cut.
Such stories don't always work, but without them our school budget would be
much smaller than it is today.
5.) Use more pictures and fewer words. There's a reason why nearly
every LinkedIn article starts with an image; more people read articles with
images.
The same is true for nearly every document. Some people think in
pictures, others in words. If you fail to include pictures, you will fail to
reach some people. Plus, you can use images to draw attention to your key
points.
Just as importantly, don't waste words. In fact, you might want to
write "don't waste words" right above the screen on all your digital
devices. I'm serious. Only use as many words as is necessary to get your point
across clearly, and no more.
Bonus tip... write at least three drafts! People hate this tip, but
the hard reality is that you need to rewrite your first draft, and to keep
rewriting until you've accomplished all five of these tips.
I write at least three drafts of everything, even emails. When I
violate this principle, I regret it. By regret, I mean: years ago, not
rewriting cost me a raise, it cost me more than one client, and it cost me some
friends.
Rewriting doesn't require hours of time. You can rewrite a short email
in two minutes. Don't skip this step! The more you polish your words, the
higher your career will soar.
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