Thousands of Argos customers will be refunded by up to £30m, as a result of being overcharged on their store cards.
The company has launched an enquiry into how customers were wrongly charged excess fees for late payments.
The news was announced by the boss of the Home Retail Group, which owns Argos, in a trading update.
Affected customers will be written to in the next few weeks, and are expected to receive up to £100 each in compensation.
The issue was discovered earlier this year, but an initial sum set aside for redress proved insufficient.
"It's
not a material number of customers and not a material amount of money
per customer," said John Walden, Home Retail's chief executive.
"But for each customer it matters. We will address it and treat customers fairly."
Home Retail Group is in the process of being taken over by Sainsbury.
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