MTN, Africa’s largest telecommunications group, says it is committed
to finding a way to resolve its dispute with Ghana’s telecoms authority,
following the imposition of a 9.08-million Ghana cedis ($1.8m) fine for
not providing a good-quality service.
Picture: Moneyweb |
Ghana’s National Communications Authority (NCA) accused MTN — as
well
as with Vodafone, AirtelTigo and Glo — of not providing a quality
service to customers and fined them altogether $7m last week. The NCA
said they failed to meet a score threshold on “speech quality
measurements” and had to pay up within 30 days.
MTN’s fine is the latest of the difficulties the mobile operator
has experienced with regulatory authorities in West Africa in recent
years, which have weighed on its share price. MTN is down 34% since the
start of 2018, lagging the FTSE/JSE all share index, which is down 13%,
and rival Vodacom, down 14%.
Earlier in 2018, Nigerian authorities ordered it to pay an
additional $2bn in taxes and accused it of illegally repatriating
$8.13bn in dividends, ordering it to repay the money.
This followed a 2015 fine of $5.2bn, later reduced to $1.7bn, for
not disconnecting unregistered SIM cards on its network in Nigeria.
The group was also fined $6.6m and had its 15-year operating licence
reduced by a year in Cameroon by the Telecommunication Regulatory
Agency for noncompliance with the regulation on subscriber
identification and spectrum.
On the Ghana fine, MTN said it would continue to engage the
regulator and other stakeholders with a view to reaching an "amicable
resolution”.............
- Businesslive SA
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