In a career planning workshop for senior executives, all of whom were
gainfully employed and not actively looking for a job, I still
emphasized the importance of recruiter relationships. Recruiters offer a
critical window into the market. Even when you’re not looking, you want
to understand the level of interest in what you do (what is your
marketability?), the compensation for your role (what is your market
value?) and the typical scope of responsibility, budget and/or size of
team that accompany your level (are you progressing at, above or below
your peers?). Recruiters are just one type of contact you should know.
Here are nine more people you need to have in your professional network:
Market Expert
A good recruiter is an expert in the job market. Other market experts
include management consultants, researchers, journalists, securities
analysts, academics, and leaders of professional associations. There
will come a time when you’ll need expertise about a specific industry,
company, or functional area. You want to know different types of market
experts to cover a range of industries, companies and functional areas,
as well as different types of knowledge.
HR
Recruiters aren’t the only HR contacts you want in your network. I
know an excellent employment lawyer that I have referred to various
clients for offer negotiation, severance agreements, discrimination
issues, or even just a second opinion when something seems amiss. When I
need to switch insurance plans, I relied on my friend in Benefits to
explain things in simple English. Knowing someone with a background in
Compensation can provide feedback on offers. An Employee Relations
contact can help with severance or brainstorming a tricky workplace
situation. You want to know HR people, both inside and outside your
company. Not every question needs to be escalated to HR at your company
(most questions probably shouldn’t be!).
Guardian Angel
I like to use this term as a catch-all for mentors or sponsors. Your
guardian angel looks out for you. This might take the form of advice
from a mentor or more active support (e.g., nominating you for a plum
project) like a sponsor would. Mentors can be inside or outside your
company, as long as they know your area and can provide relevant
counsel. Sponsors influence decisions and outcomes, so almost always
should be people within your current employer. An exception could be a
Board member or adviser who counsels senior leadership.
Board Of Directors
No one mentor can provide everything that you need. Your guardian
angel provides overall counsel, but you may also have particular needs –
to improve your executive presence, to give better presentations, to
develop a stronger relationship with the CFO. Just like a company has a
Board of Directors with different skills but with a shared mission of
looking out for the company, you want to cultivate a set of people who
can help you. Perhaps your always put-together friend can help you
upgrade your wardrobe to the executive level – a one-time commitment,
not a formal mentorship. Perhaps your colleague whose presentations you
admire can give you some tips or run a dress rehearsal with you and give
you feedback. Keep a running list of what you need and who the experts
are so you have an idea of who to tap if a need arises.
Shepherd
A shepherd is a guide for you within your company. This person can be
your peer or even junior to you, but they know the ins and outs of the
organization – who the decision-makers are, who allies with whom, who
competes with whom, and other institutional history that would be
difficult to find out on your own. This person might possess this
knowledge because they have been at the company for a long time or
because they’re in a role that enables them to see a lot (e.g., EA to
senior leadership or Chief of Staff to a key decision-maker). They might
have a personality that endears them to a wide variety of people and
engenders trust at high levels. There are always shepherds in the
workplace, and they are great to know and ideally befriend.
Change Agent
Some people are better at change than others. Even if you embrace it
or thrive on it, you’ll need others who share your change spirit when
there is a new initiative or restructuring underway. If you’re not great
with change, then you want to have someone who can encourage you when
you’re in the midst of a change and help you see the merits, not just
the anxiety of it. Cultivate a network with diverse attitudes, including
change agents.
Cheerleader
Sometimes you just need encouragement – not advice, not ideas, not a
devil’s advocate. We all know people who are more optimistic and
generally in a good mood. Whether they are in your career field or not,
they belong in your professional network because the ability to get away
from work is a critical part of work. You need to be refreshed to be at
your best. You need a break to ensure sustainability. The running
partner you have, where you don’t even know what s/he does for a living,
is actually a key member of your professional network. Prioritize these
relationships!
Truth-Teller
Sometimes you do need a devil’s advocate. A devil’s advocate exposes
the opposing view and reveals potential pitfalls in an idea you might
have or action you might take. A devil’s advocate is one type of
truth-teller – those people in your network who help you see blind
spots, deliver difficult but constructive feedback, and aren’t afraid to
share an opposite point of view. Just like a leader shouldn’t be
surrounded only with people who readily agree, you shouldn’t only
cultivate relationships with people who flatter or praise you. Identify
who has the temperament and expertise to be your truth-teller, and
appreciate that connection.
Connector
If you’re stuck on who might fill a spot on your Board or be a market
expert for an issue or you actually need an employment lawyer and don’t
yet know one, you probably have a contact who always has a
recommendation. These connectors know an unusually wide variety of
people and are willing and able to make introductions. Your professional
needs and focus will change over time. Markets and companies also
evolve. You will always need to expand your network, and connectors play
an instrumental role in that.
As you cultivate your professional network, pay attention to the
types of contacts that you have. Where do you need to prioritize your
networking time? Where do you need to expand your connections? What
avenues – professional associations, social media, directly reaching out
– are most appropriate for who you need to meet and how you need to
maintain and grow relationships? When will you schedule these
activities? What will you do today, next week, and this year?
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