There
is an emotion attracting new interest from behavioral economists and
other psychologists. The interest comes from uneasy respect for its
political and social power. From the rising success of extreme and
reckless politics to the exposure and naming of once accepted crimes, outrage is shaping our cultural landscape.
Outrage, research shows, has a delicate dynamic, triggered by the
emotional environment. Outrage is contagious. Some studies show that
jurors who witness one juror’s expression of outrage at this crime by
this person or institution, undergo a “severity shift,” resulting in a
more severe verdict. Moderation, and leniency, are also contagious,
whereby outrage, and severity, are diffused by one juror’s wise accepting shrug at human foibles.
Outrage’s
contagion is often a force for good. What was once
accepted as the way of the world can be exposed as an evil by others’
outrage. Sexual harassment, for example, when condemned by others,
emerges from its safe hiding spaces to wither in the spotlight. On the
other hand, the more xenophobes declare themselves, the more readily
others join them.
Understanding
the volatility and unpredictability of outrage is crucial to
understanding political and social momentum, but there are other issues
surrounding outrage that draw my interest. In research for my recent
book Passing Judgment I discovered that outrage serves a range of purposes. Our understanding of this culture-shaping emotion will fall short if we neglect its strange and sometimes unseemly pleasures.
Outrage is one of those emotions (such as anger)
that feed and get fat on themselves. Yet it is different from anger,
which is more personal, corrosive and painful. In the grip of outrage,
we shiver with disapproval and revulsion—but at the same time outrage
produces a narcissistic frisson. “How morally strong I am to embrace
this heated disapproval.” The heat and heft add certainty to our
judgment. “I feel so strongly about this, I must be right!”
Outrage assures us of our moral
superiority: “My disapproval proves how distant I am from what I
condemn.” Whether it is a mother who neglects her child or a dictator
who murders opponents, or a celebrity who is revealed as a sexual
predator, that person and that behavior have no similarity to anything I
am or do. My outrage cleans me from association.”
A positive outcome of this maneuver may be to relieve a burden of shame.
All too often people feel shame for abuse inflicted upon them. The
child who is raped by a trusted priest, or the girl who is assaulted by
someone she trusts may feel, “I was selected for this; I am at fault; I
feel awful and therefore I am awful.” There may be release in others’
outrage against the abuser. “Your treatment was outrageous” relocates
what is to be condemned. It re-draws the moral map.
Outrage quickly infiltrates our identity.
Our disapproval nestles in our persona. As a result, it can reach out
to others and inspire discussion. But this feature also fosters an
us-versus-them environment. We who are offended form a good group;
those who are not offended are different from us. Because outrage makes
us superior, those who do not join us are inferior. They may be
ignorant (as in the slogan, “If you’re not outraged, you’re not
listening”) or deluded (“How can you fall for that argument?”) or evil
(“My disapproval is such that I know only a very bad person would do
that”).
Outrage can also be entertaining. Think of the flow of gossip—that
universal human activity wherein we track and judge others’ personal
information. “You’ll never believe what she did!” and, “Can you
imagine, he actually thought he could get away with that!” mark our
thrill in sharing unofficial knowledge of people’s worth and our
judgment of them. In this way, outrage creates social norms; through
gossip, we learn about behavior that would put us at risk of others’
outrage.
The pleasure of strong negative judgment becomes so enjoyable we seek
opportunities to trigger it; we ferret out others’ crimes of omission
or commission, so that someone, for example, compares a political
movement to Nazism, and then in return others are outraged by the
comparison. We pick apart behavior that is something like sexual
assault and express outrage accordingly. We are outraged by bias and see bias everywhere.
Often helpful and enlightened, outrage easily lapses into smugness, a
kind of moral ownership. When outrage takes this form, accompanied by
its shiver of righteousness, it is very likely to be pushing us into the
wrong.
AUTHOR
Terri Apter, Ph.D., is a writer and psychologist and Fellow Emeritae of Newnham College, Cambridge. Her most recent book is Passing Judgment: Praise and Blame in Everyday Life.
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